Privacy Policy

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Here at Towers & Gornall, we are committed to respecting your privacy and making sure you are protected.

This policy is in place to guide you on how we collect your personal data, why we collect it and what is done with your data once it is collected. Below, will detail some of the questions that may arise in terms of our usage of personal data and its collection.

What information is being collected?

The information that is actively collected from our website, includes but is not limited to:

  • Name
  • Company name
  • Telephone number
  • E-mail

Information that is automatically collected from our website is your IP address. When our website is visited, the server would automatically log the IP address, this address would not then be linked to any information that may be held with us. The usage of the IP address is to determine the geographic reach of our website and to provide the appropriate information to suit the needs of the visitor.

How is it collected?

We only collect information that has been voluntarily given by a visitor to our website. E.g. when applying for a free consultation; a name, e-mail and company name are asked for, these are not mandatory fields.

Why is it being collected?

This information would be used to follow up the initial contact with the visitor and would then be processed as to how best use the information to suit the needs of the initial query. Visitors may then be added to our mailing list, should consent be given. Any information we hold is easily accessible to you, the visitor, which we are happy to provide.

How will it be used?

If contact is maintained, the information may be retaken, to ensure this is correct information and that the visitor has had chance to alter or edit anything they wish. Any visitor has the right to have their personal information deleted at any time without explanation and also have the right to block the processing of their information. If you are no longer a client, we will maintain your information unless you request to have it restricted or deleted. There may be useful information that either you or your company may be passed to you, if we deem that it would be of real interest to you unless directed otherwise.

Who will it be shared with?

What will be the effect of this on the individuals concerned?

Any changes to our privacy policy in the future will be reflected on this page and those affected will receive notification via their preferred means.

The right to be informed – all organisations must be completely transparent in how they are using personal data (personal data may include data such as a work email and work mobile if they are specific to an individual).

The right of access – individuals will have the right to know exactly what information is held about them and how it is processed.

The right of rectification – individuals will be entitled to have personal data rectified if it is inaccurate or incomplete.

The right to erasure – also known as ‘the right to be forgotten’, this refers to an individual’s right to having their personal data deleted or removed without the need for a specific reason as to why they wish to discontinue.

The right to restrict processing – an individual’s right to block or suppress processing of their personal data.

The right to data portability – this allows individuals to retain and reuse their personal data for their own purpose.

The right to object – in certain circumstances, individuals are entitled to object to their personal data being used. This includes, if a company uses personal data for the purpose of direct marketing, scientific and historical research, or for the performance of a task in the public interest.

Rights of automated decision making and profiling – the GDPR has put in place safeguards to protect individuals against the risk that a potentially damaging decision is made without human intervention. For example, individuals can choose not to be the subject of a decision where the consequence has a legal bearing on them, or is based on automated processing.

Usage Data

We use Google Analytics to collect data about website usage (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This data does not include personally identifiable information. You can view the Google Privacy Policy here: www.google.com/policies/privacy/.

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